As accountant moms, we often navigate a unique landscape, trying to seamlessly transition from crunching numbers to caring for our loved ones. The challenges we deal with are distinctive, requiring skills that extend beyond the realm of traditional accounting. 

This is precisely why I think it’s important to explore and improve our problem-solving skills.  I want to help you have a resourceful toolkit that has the potential to elevate you, both professionally and personally.  

The thing about problem-solving is that it isn’t just confined to the office.  It’s a versatile superpower that can equip you to handle obstacles across all areas of your life. 

The truth is that I’ve seen it time and time again. Whether it’s a coaching client looking for a new job, a friend of mine, or even a stranger nearby, people often encounter a problem or face a “no” once, and then they just settle into that problem as if it’s something they must accept. 

But here’s the thing – that doesn’t have to be the case.  In fact, I want to offer you a different perspective. 

Many times, we can solve problems in creative ways that actually enhance our lives even more than before the problem arose. So, today, I’m excited to share with you a five-step process for effectively solving problems. 

By following these steps, you’ll not only find solutions, but you’ll also become a more innovative thinker and someone who can prevent problems.

So, if you’re ready to unlock the power of problem-solving in your life, if you’re eager to navigate challenges with resilience, and if you’re excited about the prospect of not just accepting problems but actively solving them, then you’re in the right place.

This week I’m going to discuss the five-step process for effectively solving problems and offer examples of how to put it into action. 


Step One – Is this even a problem? 


This might sound counterintuitive, but we often create problems in our minds that might not actually be problems worth our time and energy. So, before you dive into solving a problem, take a moment to pause and ask yourself if it’s truly a problem that needs your attention.

Picture this: you’re all set to start your day, you’ve got your to-do list organized, and you’re ready to tackle your accounting tasks with precision. But just as you’re about to dive in, you realize that your computer is acting up. 

Your heart sinks as you encounter this unexpected hiccup. Now, in this situation, the first step of effective problem-solving is to ask yourself a fundamental question: is this even a problem?

Or imagine this scenario: you’re juggling your accounting tasks, managing your family’s schedules, and trying to find a moment of calm in the chaos. But suddenly, your toddler spills juice all over the kitchen floor. 

Your immediate reaction might be frustration or annoyance, but let’s take a step back. Is this even a problem?

Sure, a mess on the floor is certainly inconvenient, but is it something that needs to be treated as a major crisis? By pausing to ask yourself whether this is truly a problem that requires your full attention, you’re setting the stage for a more mindful approach to problem-solving.

Or let’s say you’ve just finished a long day of balancing spreadsheets, managing budgets, and attending to your clients’ financial needs. As you finally sit down to relax, you notice a pile of unfolded laundry staring at you from across the room. 

Before you jump into action, let’s pause for a moment. Is this even a problem?

Sure, the sight of unfolded laundry can be a reminder of tasks left unfinished, but is it truly a problem that requires immediate attention? By taking a moment to evaluate whether this is a problem worth addressing, you’re setting the foundation for a thoughtful and strategic approach to resolving everyday challenges.

Or what if you’ve been diligently working on a crucial financial report for a high-profile client. As you’re about to finalize the document, you receive an email notifying you of a sudden change in the project’s requirements. 

Your initial reaction might be one of frustration or even stress, but let’s hit the brakes for a moment. Is this even a problem?

Of course, a change in project requirements can disrupt your workflow and potentially delay the report’s completion. However, it’s essential to take a step back and assess whether this unexpected shift truly constitutes a problem that demands immediate action. 


Step Two – Why is this a problem?


By understanding the reasons behind the problem, you can gain valuable insights that will guide your problem-solving efforts. Defining why the problem matters helps clarify your objectives and what you truly want to achieve through solving it.

With the issue of the computer acting up, ask yourself why is this computer issue a problem for you. Dig deep into the reasons behind your concern. 

Is it affecting your ability to meet a tight deadline, communicate with clients, or collaborate with your team? Uncovering the specific reasons behind the problem will provide you with crucial insights into what you truly want to achieve by solving it.

As you consider the “why,” you might realize that your main goal is to ensure uninterrupted productivity, maintain your professional reputation, and uphold the high standard of work you’re known for. With this understanding, you’re better equipped to navigate the problem-solving process with a clear sense of purpose.

With the spilled juice scenario, you have to question why is this juice spill a problem for you.  Delve into the reasons behind your reaction. 

Is it because you’re already overwhelmed with tasks, and this adds to your stress? Or is it because you’re worried about the extra cleaning time it will take away from spending precious moments with your family or getting to work on time?

As you explore the “why,” you might uncover that what truly matters to you is maintaining a sense of balance in your life and finding ways to cherish quality time with your loved ones amidst your responsibilities.

For the scenario of a sudden change in project requirements, you need to dive into the “why.” Why is this change a potential problem for you? 

As you reflect on this situation, you might realize that the pressure to meet deadlines and deliver accurate financial information to your client is at the heart of your concern. The urgency to maintain your professional reputation and uphold your commitment to excellence could be driving your reaction.

By delving into the “why,” you’re gaining insight into the deeper motivations and values that underlie your response to challenges. This understanding will play a crucial role in shaping your approach to finding effective solutions.


Step Three – What Is The Solution?


This is where the real magic happens. Think about four categories of solutions: the easiest solution, the best solution, a temporary solution, and a long-term solution. By considering these options, you open yourself up to a range of possibilities.

First, consider the easiest solution. In the case of the computer issue, an easy solution might involve rebooting your computer and hoping that your work was auto-saved before the issue. It’s a quick action that you can take to resume your work and minimize potential data loss.

Next, explore the best solution. The best solution could be investing in automatic backup software that regularly saves your work as you progress. This proactive approach ensures that even in the event of unexpected crashes, your data remains intact, and your efforts are safeguarded.

Now, let’s talk about a temporary solution. Perhaps you quickly reach out to your team to inform them of the situation and request any available backup files. This temporary measure allows you to continue your work while the best solution is being implemented.

Lastly, consider the long-term solution. Implementing cloud-based storage solutions for your important files could be the long-term fix you need. This way, you can access your work from any device, and your data remains secure and accessible even in the face of technical glitches.

By evaluating these four types of solutions, you’re broadening your perspective and considering multiple avenues to address the issue at hand. This comprehensive approach increases your likelihood of finding a solution that aligns with your specific circumstances and needs.

Using the example of a juice spill on the kitchen floor, the first consideration is the easiest solution. When faced with a juice spill, the easiest solution could involve quickly wiping up the mess with a paper towel. It’s a simple and immediate action that restores cleanliness to the area.

Next, let’s talk about the best solution. The best solution might involve involving your children in the cleanup process. By turning it into a fun and educational activity, you’re not only addressing the problem but also creating an opportunity for bonding and teaching responsibility.

Now, consider a temporary solution. A temporary measure could involve placing a mat or towel beneath your child’s dining area to catch spills in the future. While not a permanent fix, it helps minimize the impact of spills and makes cleanup easier.

Lastly, think about the long-term solution. Perhaps implementing a “no drinks outside of the designated area” rule could prevent future spills altogether. This rule establishes a clear guideline for your children and reduces the chances of similar accidents occurring.

By considering these four types of solutions, you’re taking a comprehensive approach to addressing the juice spill issue. You’re tapping into your problem-solving creativity and selecting the approach that best aligns with your values, circumstances, and desired outcomes.

And for the last scenario with a sudden change in project requirements at work, you would first consider the easiest solution. When faced with a sudden change, the easiest solution might involve simply adapting to the new requirements and proceeding with the task. This quick adjustment allows you to stay on track and fulfill your responsibilities.

Next, let’s explore the best solution. The best solution could involve reaching out to your team and superiors to discuss the implications of the changes. Collaborating and gaining insights from others may lead to a more comprehensive and effective approach to meeting the revised project requirements.

Now, think about a temporary solution. A temporary measure might involve focusing on completing the aspects of the project that remain unaffected by the changes. By prioritizing these tasks, you can maintain progress while awaiting further guidance on how to address the altered elements.

Lastly, consider the long-term solution. Implementing a more effective communication and change management process within your team could prevent future disruptions caused by sudden changes. By creating a structured approach to handling unexpected shifts, you can enhance the team’s adaptability and minimize the impact of unforeseen challenges.

Through these four types of solutions, you’re embracing a well-rounded perspective that enables you to address the issue of a sudden change in project requirements strategically and effectively.


Step Four – What Was The Cause Of This Problem?


In this step, it’s essential to dig deep and understand what’s at the root of the problem. Often, we attribute issues to external factors, but sometimes, it’s our assumptions or mindset that’s causing the problem.

In the case of the computer crash, you would delve into the possible reasons behind the crash. It could be related to outdated software, insufficient memory, or even a hardware malfunction. Understanding the root cause is essential as it guides your efforts toward finding a solution that directly addresses the underlying issue.

In the example of the juice spill, consider what led to the accident. Was it a matter of being rushed, a poorly placed cup, or perhaps a lack of attention? Was it avoidable or just an accident?  By understanding the cause, you gain insights into how to prevent similar incidents in the future.

In the example of the sudden change in the work project, you would want to explore the factors that contributed to the unexpected shift. Was it a lack of clear communication, evolving client needs, or external factors beyond your control? By delving into the cause, you gain a deeper understanding of the dynamics at play.

Uncovering the cause of the problem equips you with valuable insights to prevent similar situations in the future.


Step Five – How Do I Prevent It In The Future?


The final step is to think proactively. How can you prevent this problem from occurring again in the future? By identifying the root cause, you can implement strategies to ensure a smoother experience next time. 

In the case of the computer issue, you would reflect on measures that can be taken to minimize the risk of future issues. Upgrading your computer’s hardware or investing in reliable backup systems might be solutions worth exploring. Additionally, adopting a habit of saving your work more frequently could help safeguard against data loss.

By considering preventive measures, you’re enhancing your readiness to tackle similar challenges that may arise down the road. With this final step, you’ve completed the full cycle of problem-solving, from assessing whether a problem truly exists to implementing strategies for long-term prevention.

In the context of the juice spill, think about proactive measures that can be taken to avoid similar accidents. Setting clear boundaries for where drinks can be consumed or using spill-resistant cups might help prevent spills from occurring. Additionally, involving your children in responsible cleanup practices can instill good habits for the future.

By contemplating preventive actions, you’re equipping yourself with tools to minimize the likelihood of encountering the same issue again. With this fifth step, you’ve successfully completed the problem-solving process, showcasing your ability to approach challenges with creativity and strategic thinking.

In the example of the sudden change in the work project, think about strategies to enhance communication and adaptability within your team. Implementing regular check-ins, maintaining open lines of communication with clients, and having contingency plans in place can help mitigate the impact of future sudden changes.

By exploring preventive measures, you’re building a foundation for a more resilient and adaptable work environment. With this fifth step, you’ve completed the problem-solving process, showcasing your capacity to navigate challenges with foresight and effective solutions.

As I conclude this episode, remember that challenges can be opportunities in disguise. By approaching problems with a systematic and creative mindset, you can uncover solutions that not only address the issue at hand but also lead to personal growth and improved ways of thinking.

So the next time you encounter a problem, whether it’s a technical glitch, a spilled drink, or a sudden work shift, take a moment to pause and apply the five-step process we’ve discussed today. Is it really a problem? Why is it bothering you? What are the easiest, best, temporary, and long-term solutions? What’s the cause of the problem? And how can you prevent it from recurring?

By integrating this process into your problem-solving toolkit, you’re not only better equipped to overcome challenges but also poised to make your life, your work, and your role as an accountant mom even more fulfilling and successful.




Many times, we can solve problems in creative ways that actually enhance our lives even more than before the problem arose. 

This might sound counterintuitive, but often we create problems in our minds that might not actually be problems worth our time and energy.